Unless another return policy is indicated, all items are covered by our Standard Return Policy. All products covered by our Standard Return Policy are backed by a 30-day money back guarantee for un-opened item(s). Whether the product is defective, you changed your mind, or you simply aren’t happy with the product you received you are welcome to send it back to us for A FULL REFUND. Opened products may also be returned within 30 days of purchase date for a refund amount equal to the value of the amount of product that is left.
Please note that return courier charges will NOT be refunded or covered unless we are responsible for the mistake made (i.e we sent you the wrong product)
Return un-opened items within 30 days from the invoice date for a full refund of the original purchase price.
Return opened items within 30 days from the invoice date for a partial refund equivalent to the amount of the product that is left. Example: If you purchase 500g of Citrulline Malate and return 300g of Citrulline Malate, you will only be refunded for the 300g.
Courier costs for returning items are not covered, and is thus the responsibility of the customer.
The only time that courier fees will be covered by us is if we made the mistake (sent the wrong product).
Note: These terms are non-negotiable and will be enforced at the discretion of Bulksupplements.co.za. We will not investigate any order disputes past the 30-day grace period.
Should you wish to return your items simply email us: firstname.lastname@example.org with the original invoice and information on the items you wish to return.
Should you have any questions or concerns regarding a recent order, please contact us immediately through our Live Chat system or by emailing us.